Cancellation Policy
When you have reserved your spot in class online, you have up to 4 hours prior to class to cancel. If you do not cancel within the given time frame, a class will be deducted from your pass. For unlimited pass holders, a $10 fee will automatically be charged to your credit card on file.
Credit Cards On File
Any guest with an Unlimited or Auto Renew pass will be required to leave a credit card on file for renewals and/or late cancel fees.
All information is secure and will only be charged under two circumstances:
Your auto renew payment is due. OR
You have late cancelled from a class.
All information is secure and will only be charged under two circumstances:
Your auto renew payment is due. OR
You have late cancelled from a class.
Monthly Unlimited Pass Holds
Unlimited members are able to place their passes on hold under extreme circumstances for a minimum of 2 weeks and a maximum of 8 weeks.
Please fill out the request form on our Request Form page, located under the Pricing tab.
All requests must be approved by one of the studio managers.
Please fill out the request form on our Request Form page, located under the Pricing tab.
All requests must be approved by one of the studio managers.
Aut0 Renew Policies
Credit Cards will be charges one month after your purchase date until otherwise notified.
We require a minimum of 30 days notice to cancel Auto Renew passes.
We require a minimum of 30 days notice to cancel Auto Renew passes.
Pass Transfers
Passes are non-transferable.
